Discover IPAY · See how IPAY works

One infrastructure for the entire last mile

IPAY On-Arrival replaces three legacy payment methods at once — digital cash-on-delivery, debt-free BNPL alternative, and safer prepaid.

Three alternatives · one solution

IPAY On-Arrival replaces three legacy payment methods simultaneously

#1

Digital cash-on-delivery replacement

No cash, no failed deliveries. Consumer scans QR, pays digitally, gets OTP for parcel release.

Legacy cash-on-delivery has a 20-30% failure rate. IPAY: <2%.
#2

Debt-free alternative to BNPL

No Klarna debt, no collections, no credit-score impact. Consumer pays on arrival — from their own wallet, not on credit.

BNPL providers like Klarna have created €23B in EU youth debt. IPAY: zero.
#3

Safer than prepaid

No upfront payment for a parcel that might be damaged / wrong / counterfeit. Money stays safe until the parcel is physically in hand.

Prepaid orders have an 8-12% chargeback rate. IPAY: <0.3%.
Who's it for?

One platform, four audiences

For merchants

Reduce chargebacks · boost conversion · win debt-averse customers

  • Reduce chargebacks to <0.3% — funds released only on physical receipt
  • Boost conversion by 12-18% in segments rejecting BNPL/prepaid
  • Plug-and-play integration in 5 minutes — Shopify · WooCommerce · Magento · bol.com · 12+ shops
  • Fixed fee-per-order model — no variable PSP %; transparent and predictable
For consumers

Pay only when your parcel is physically in your hands · no debt · loyalty points · wallet · deals

  • Safe — courier never sees your OTP, you generate it yourself
  • Fair — returning? Money back to your wallet instantly
  • Loyalty — earn points · get deals · save credit
  • Multi-language — 18 languages including Dutch, English, German, French, Italian, Spanish, Portuguese, Polish, Danish, Swedish, Finnish, Hungarian, Czech, Turkish, Vietnamese, Thai, Simplified Chinese, Traditional Chinese (Hong Kong)
For carriers

Fewer returns · fewer failed deliveries · more successful first attempts

  • OTP release verified server-side — no cash, no fraud risk to courier
  • Real-time tracking — IPAY pushes status updates via webhook to your WMS
  • Carrier statement reconciliation — automated line-by-line compare against your invoices, with PDF + email dispute flow
  • OTP flow integrated with UPS · DHL · PostNL · DPD · InPost · Allegro One Box · locker partners
For marketplaces

Pay-on-arrival solution for EU + Asia · plug-in available for 15+ marketplaces

  • Lazada · TikTok Shop · Amazon NL/DE/FR/IT/ES · Shopee · Temu · AliExpress · Vinted · Cdiscount · Empik · Kaufland · Shein — connector code ready
  • EU + APAC coverage — Netherlands · Belgium · Germany · France · Italy · Spain · Portugal · Poland · Denmark · Sweden · Finland · Hungary · Czech Republic · Turkey · Vietnam · Thailand · Malaysia · Singapore · Philippines · Indonesia · Hong Kong
  • Master database (MongoDB Atlas) — no vendor lock-in, you own your data
What's inside?

Production-grade, integration-rich

30+ integrations

Shopify · WooCommerce · PrestaShop · Magento · Shopware · BigCommerce · Lightspeed · bol.com · Picqer · Odoo · OpenCart · nopCommerce · Sendcloud · UPS · DHL · PostNL · DPD · InPost · Allegro One Box · Lazada · TikTok · Amazon · Shopee · Temu · AliExpress · Vinted · Cdiscount · Empik · Kaufland · Shein.

Multi-PSP routing

Stripe (live) · MultiSafepay (sandbox live · 16 payment methods) · Mollie · PayPal · Adyen · 2C2P (Asia). Smart routing automatically picks the right PSP per country/method/volume.

Granular RBAC

32 resources × 6 actions × 3 data scopes (full/aggregated/none). 4 system roles auto-seeded (Operator · CFO Approver · Finance Analyst · Carrier Ops). Multi-role per user.

Internal Controls & compliance

30 daily controls · CFO approval flow · audit trail · GDPR · PSD2 · Resend digest to CFO at 06:00 UTC.

Real-time analytics

Mission Control dashboard with Hot Sources Map · Global Routing Matrix · settlement reconciliation · carrier statement aging report.

18 languages supported

Fully translated UI in Dutch, English, German, French, Italian, Spanish, Portuguese, Polish, Danish, Swedish, Finnish, Hungarian, Czech, Turkish, Vietnamese, Thai, Simplified Chinese, and Traditional Chinese (Hong Kong). Auto-detect + manual override.

Where IPAY works

Languages

NederlandsEngels (English)Duits (Deutsch)Frans (Français)Italiaans (Italiano)Spaans (Español)Portugees (Português)Pools (Polski)Deens (Dansk)Zweeds (Svenska)Fins (Suomi)Hongaars (Magyar)Tsjechisch (Čeština)Turks (Türkçe)Vietnamees (Tiếng Việt)Thais (ภาษาไทย)Vereenvoudigd Chinees (中文 简体)Traditioneel Chinees, Hong Kong (繁體中文 香港)

Countries

NederlandBelgiëDuitslandFrankrijkItaliëSpanjePortugalPolenDenemarkenZwedenFinlandHongarijeTsjechiëTurkijeVietnamThailandMaleisiëSingaporeFilipijnenIndonesiëHong KongChina

Live PSPs & wallets

StripeMultiSafepay (16 methods)

Carrier partners

SendcloudUPS (direct contract pending)DHL ParcelPostNLDPDInPostAllegro One Box
30+
Integrations available
18
Languages fully translated
22+
Countries covered
IPAY Assistant
Claude Sonnet 4.5
Hoi! Ik ben IPAY Assistant — vraag me alles over hoe IPAY werkt, hoe je je shop koppelt, of API-endpoints. ✨
Quick questions
Answers are AI-generated. For account-specific help, email support@ipay.global.

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